Return Policy
Return Policy – Tangled Tastes & Threads
At Tangled Tastes & Threads, we want you to be fully satisfied with your purchase. Since all our products are digital, we have a specific return policy to ensure fairness and clarity. Please review the details below for requesting a return or refund.
Eligibility for Refund
- You must notify us of your intent to return the digital product within 14 calendar days of the delivery date.
- Once notified, you will have an additional 14 calendar days to complete the return process.
- Please note: This policy applies to all digital products. Customized or specially licensed digital items are non-refundable.
Return Process
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Submit a Request
To request a return, fill out the return form available on our website or contact our support team through the Contact Us page. -
Follow Instructions
After receiving your request, we will provide detailed instructions for the return process. This may include steps to deactivate access to the digital product or other verification measures. -
Verification and Completion
Refunds will be processed once the return process is complete and the digital product has been verified.
Important Notes
- The buyer is responsible for any applicable costs related to the return process, such as access or usage restrictions on the digital product.
- Refund processing may take up to 14 days once the return is verified. Refunds to credit or debit cards may take an additional 3-5 business days to appear in your account.
Need Assistance?
If you need help or have questions about the return process, feel free to contact us via the Contact Us page. Our team is here to ensure a smooth experience for you.
Thank you for choosing Tangled Tastes & Threads! We hope you enjoy your creative journey with our digital products. ✨🧵